THE VIRTUAL ASSISTANT'S ONTRAPORT DILEMMA
Somewhere along the line, you became convinced that ONTRAPORT would be good for your business -- that it would make things so much easier. You want your account to automatically follow up with prospects, segment out customers from tire-kickers, run your membership site, track expired credit cards, and increase your sales. And it can do all those things and more! But...
So far it's been a challenge just to send an email.
ONTRAPORT is not an "out-of-the-box" product. It takes a lot of time and energy to get it setup the way you want it. And it's not super-intuitive like your past email system was. But here's the dilemma...
When you signed up for ONTRAPORT you expected your VA to just "figure it out." And they're trying. But...
That's not fair to your VA.
They're doing their best to help you out and learn ONTRAPORT in between all the other things they need to do. But studying support documents and reading user forums takes time. Sifting through articles to find the one thing they need to know is frustrating. Without some guidance, they're going to be overwhelmed.
You've thrown them into a no-win situation where they either bow out of working with you and lose you as a client...
Or they struggle through learning ONTRAPORT.
Over the years, I've seen this result in some disastrous situations over some very simple things. Simple things that could have been easily avoided. Instead, the business lost thousands of dollars, created a lot of ill-will among their email list, and the VA felt terrible for making a costly error.
I've even seen one long-term VA relationship severed all because of a mistake made in ONTRAPORT.
As a business owner, not only is that not a fun position to be in with your clients, but it also costs you a lot of time and money. Time to find a new VA and train them about your business. And money caused by lost opportunities within ONTRAPORT and lost productivity.
It's a big step backward for your business.
I want your ONTRAPORT/VA experience to be positive. That's why I've created...